Class Registration & Account

NEW TO THE STUDIO

Please arrive 15 minutes early to your first class. Please let the instructor know of any injuries, pregnancy or health conditions in advance of the class.

We love music, get ready to sweat it out to your favourite tunes.

Our studio only accepts credit cards, we do not accept cash payments – your credit card number will be kept on file.

R Studios is in no way responsible for lost, damaged or stolen items.

CANCELLATIONS AND NO SHOWS

If you do not cancel within the 5 hour cancellation window, you will be charged a $10+HST late fee. No exceptions.

If you are still signed up and do not show up for class, a $20+HST fee will be applied.

Waitlists
If you are signed up on the waitlist it is your responsibility to check your email for updates on whether or not you have been added to the class.

Late Arrival
Late arrival will only be welcomed into class up to 5 minutes after the beginning of class. Anyone arriving after 5 minutes will not be allowed to join class as it is disruptive to the teacher and students. It is your responsibility to ensure you check in with the teacher or you may be marked as a no show and charged the cancellation fee.

Returns and Refunds
All packages, workshops and speciality classes purchased are non-refundable but can be transferred to another client.

Cancelling your membership

Our policy: We request 1 month in advance for termination requests and we cannot process them onto accounts that are on hold. Upon receiving your cancellation request we will email you your termination date – you must send a confirmation reply to complete the cancellation.