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Privacy Policy

This Privacy Policy applies to: www.rstudios.co | Last update: February, 2021

The respect for your private life is of the utmost importance for Rock In Opposition Studio Inc, which is responsible for this website.

This Privacy Policy aims to lay out :
the way your personal information is collected and processed. “Personal information” means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address;
your rights regarding your personal information;
who is responsible for the processing of the collected and processed information;
to whom the information is transmitted;
if applicable, the website’s policy regarding cookies.

This Privacy Policy complements the Terms and Conditions that you may find at the following address:
www.rstudios.co

1. COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

  • Last Name
  • First name
  • Mailing address
  • Postal code
  • Email address
  • Phone and/or fax number
  • Credit card number
  • Gender
  • Date of birth/age

The personal information we collect is collected through the collection methods described in the following section. The collected data is for the following purposes:

  • Special offers
  • Statistics
  • Contact
  • Managing the website

2. INTERACTIVITY

Your personal information is also collected through the interactivity between you and the website.
We use the personal information thus collected for the following purposes:

  • Statistics
  • Contact
  • Website management

3. COOKIES AND LOG FILES

“Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the site might not function if you delete or disable cookies. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO COLLECT ANY INFORMATION STORED ON THE HARD DRIVE.”

a) Cookies used by the Website

The cookie files used by the Website are the following:

  • IP address
  • Operating system
  • Pages visited and queries
  • Day and time of connection

The use of such files allows us to achieve the following purposes:

  • Improvement of the service and personalized welcome
  • Personalized consumption profiles
  • Order tracking
  • Statistical surveys

The website also embeds sharing and social media networks buttons that allow you to share your activity on the Website. Cookies and log files from the social media networks may be saved on your computer when you use these features.
These websites have their own privacy policy and terms and condition that may be different than ours. We invite you to look at the privacy policies and terms and conditions from these websites.

b) Objection to the use of cookies and log files by the Website
You have the right to object to the recording of these cookies and log files by configuring your web browser.
Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation may not be considered of our making.

4. SHARING OF PERSONAL INFORMATION

The personal information collected by the Website is not transmitted to any third party and is processed only by us.

5. STORAGE PERIOD OF PERSONAL INFORMATION

The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: 5 years.

6. RIGHT OF OBJECTION AND OF WITHDRAWAL

You have the right to object to the processing of your personal information by the website (“right to object”). You also have the right to request that your personal information does not appear, for example, on a mailing list (“right to withdraw”).

7. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL

You have the right to consult, update, modify or request the removal of information about you.

8. SECURITY

Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.

Studio Policies

This is an Agreement under which you agree to become a Member of Rstudios (Rock In Opposition Studio Inc). When you accept this Agreement you are entering into a contract with us. This Agreement sets out your rights to use our Facilities and Services and the responsibilities you have to comply with as a Member. These responsibilities, including payment of Membership Fees, do not depend on how often you use our Facilities and Services.

Recurring Payment Information

You will be charged a monthly fee that will continue to be charged from your account until you or we cancel the arrangement by providing a minimum one month notice prior to your last payment date. If you end this Agreement or stop the automatic recurring fee in a way not described in this Agreement, you may be liable for breach of contract. We reserve the right to increase recurring fees with 30 days notice and you reserve the right to cancel if you do not agree with the increased rates.

If your payment is 1 day late, you will lose access to booking with the studios until payment processes. We do not offer refunds or reimbursement for unused time on passes or memberships or expired passes. There are no exceptions to this clause.

Your Safety

You agree to give us all relevant health and fitness information before or during any exercise. Each time you use the Facilities and Services, you must ensure you are in good physical condition and know of no medical or other reason why you should not exercise. If unsure, you should seek medical guidance.

Putting Your Membership On Hold

In any 12 month period you can ‘freeze’ your Agreement twice for up to 3 months for both periods combined. If we agree, you may freeze your Agreement more than this time for travel, medical or hardship reasons but must give us proof. The minimum freeze period is 2 weeks. Your Membership will be extended by the freeze period.

Additional Charges

We have a 5 hour minimum cancellation policy for all classes. If you do not cancel a class within this time, you will be automatically charged a $10+tax cancellation fee. If you No Show a class, a $20 fee will incur. We implement these policies to ensure all clients have a fair opportunity to attend classes. The same policies apply for waitlists so if you are unable to attend a class, please remove yourself from the waitlist. You may be added to a class automatically up to 2 hours prior to scheduled class time.

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